Shara’s addition will enable us to build and scale our lending and servicing systems with compliance considerations at the forefront. Because one of our main value-adds for lenders is mitigating compliance risk, our own investment in legal and compliance personnel is critically important. Our solutions incorporate federal and state laws in a way that keeps lenders compliant on all fronts while at the same time helping borrowers maintain or improve their financial health.
Shara brings keen insight into lending regulation, technology, payments and privacy. She previously helped Affirm, Inc. scale its lending products to millions of borrowers while successfully navigating a shifting regulatory landscape. Her exceptional knowledge of lending product functionality will help us build and deliver state-of-the-art solutions that are true innovations never seen before in market.
“Loan servicing has been a priority for federal and state regulators and we should expect an intensified focus in this space, particularly in today’s economic climate where borrowers with financial hardships need flexible repayment options to get by,” Shara said. “Peach’s suite of services features a sleek servicing platform that unlocks these options for borrowers and automated tools that help lenders navigate the patchwork of federal and state laws impacting their servicing operations. I look forward to leveraging my experience with disruptive tech companies and leading financial institutions to help Peach deliver on its strategic initiatives and modernize the loan servicing industry.”
We couldn’t be more excited to welcome Shara to the Peach team!
About Shara Chang:
Shara brings 10+ years of experience in financial services and consumer protection law, having advised leading tech companies, fintechs and banks on product development, risk management, regulatory compliance and enforcement. Before joining Peach, Shara led a team of privacy lawyers at Facebook that advised on global payments, research and integrity initiatives. Shara was the first and lead Product Counsel at San Francisco-based fintech Affirm, and worked in private practice at Buckley LLP and at Cleary Gottlieb. She has also held leadership roles in the American Bar Association’s Banking Law and Consumer Financial Services Committees.
Peach is an Oakland-based startup providing modern loan management and servicing software for lenders and servicers. Our system is entirely post-origination and manages the loan until pay off or write off. We provide the financial ledger (system of record), payment processing, borrower portal, communications, CRM for collections, and compliance.
A+ Borrower Experience: Peach provides a simple and intuitive white-label portal where borrowers can access and modify their loans from any device.
Lower OpEx: Peach’s comprehensive, easy-to-use suite of agent tools allow for fast agent training, expedited customer issue resolution, and lower agent turnover. Peach’s machine learning models also optimize collections strategies.
Eliminate Compliance Risk: Our proprietary Compliance Guard software conducts monitoring and real-time checks on federal and state regulations to ensure you stay compliant.
Faster Go-To-Market: Peach consolidates 5 systems in a single, integrated platform. Lenders can configure 80+ variables and launch new loan products in under one hour. Modern APIs allow quick integration with the lender's origination system.